FlipaClip has stopped working, error message

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Tea
  • updated
  • Answered

I was testing out the new update a few days ago. When I was done with my animation, I tried to 'build the movie' and it started to download it. After it was done, my app crashed and I had to restart my device. Then when I tried to open the app again, it kicked me out and said: "FlipaClip has stopped working". I tried to open it a few times more and restart my device but it didn't help at all. I also wouldn't like to try to re-install the app because my non-saved animations might get deleted :/

I don't know what to do next :C

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1
Dusan Kolic
  • Answer
  • Answered

 If you get this error message after moving app to SD card simply move it back to internal storage and it should work again.


 If you haven't moved app to SD card and this issue happens, please try below steps:

1. Open a file manager app.

2. Navigate to the SD Card or internal storage.

3. Locate the folder "flipaclip" and go into it.

4. Rename the "movies" folder to “movies1”

5. Reopen FlipaClip.

Replies 4
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0
Jona Co-Founder & Lead Developer
  • Under review

This sounds like a potential internal storage access issue. Here are some things you can check.

  1. Make sure your device isn't plugged into a computer.
  2. If your device supports SDCard, that you haven't removed it or unmounted it.
  3. Make sure internal storage is accessible.
  4. Make sure the app permission to access storage wasn't disabled. You can check this by opening Android settings and going into the Applications list. Find FlipaClip and check that the permissions for storage is enabled.
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1
Tea
Quote from Jona

This sounds like a potential internal storage access issue. Here are some things you can check.

  1. Make sure your device isn't plugged into a computer.
  2. If your device supports SDCard, that you haven't removed it or unmounted it.
  3. Make sure internal storage is accessible.
  4. Make sure the app permission to access storage wasn't disabled. You can check this by opening Android settings and going into the Applications list. Find FlipaClip and check that the permissions for storage is enabled.

I tried and checked everything but my app still doesn't work :(

All my settings are right but it still doesn't let me in.

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2
Paws Fur Life

so  found that when I moved flipaclip to my sd card it wasnt working so I just placed it back into my internal storage and it started to work again. I hope this works for you too.


Avatar
1
Dusan Kolic
  • Answer
  • Answered

 If you get this error message after moving app to SD card simply move it back to internal storage and it should work again.


 If you haven't moved app to SD card and this issue happens, please try below steps:

1. Open a file manager app.

2. Navigate to the SD Card or internal storage.

3. Locate the folder "flipaclip" and go into it.

4. Rename the "movies" folder to “movies1”

5. Reopen FlipaClip.

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