Can't buy premium e-1029

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  • updated
  • Not a bug

I wanted to have premium for a very long time, I bought it on my iPhone and it didn't work but that's off topic. I click on  buy premium and it says that the items aren't available.

Duplicates 11
Hi,My daughter is using Flipaclip premium on her tablet, I…

Hi,

My daughter is using Flipaclip premium on her tablet, I purchased it through my playstore account. Today her premium features suddenly disappeared, it says in app purchases are not available (e-10209) .She didn't back up her works, and now she can't do it, because premium is not available. When I put the app on my phone, it comes up with premium version with no issues, but on her table just stopped. 

Cant but premium

I cant buy premium on my phone, it always comes up as e-1029 I've tried clearing cache on flipaclip and the google play store. It's been like this for months. Please help, it's really difficult to animate with only 3 layers.

Unable to purchase Prenium on my Android

Whenever I want to get the Flipaclip premium, it says the following when I tap on it:

Oops! In-App purchases not available at this moment! e-1029

I don't know if I'm the one doing it wrong but I would love to be able to get some help and be able to purchase the premium for Flipaclip

Purchased Premium, but not getting features

Hi, I purchased Flipaclip Premium in April for my daughter. She has been using it on an Android device. She told me recently that she can't access the premium features. I checked and they are not there. When I try to access them, I get this message:  oops! In-app purchases not available at this moment! e-1043. She has done a ton of work in the app and I don't want her to lose her work if I re-purchase the app. I don't understand why I'm not getting what I paid for or how to fix it. Thanks in advance for any advice.


My premium features are gone and the in-app purchases store isn't working?

I had bought the features a month back on my Chromebook, I didn't change devices or switch to a different account. Suddenly, the features were revoked or something, I only noticed after an ad popped up on my screen. I tried to go to the in-app purchase store to see if it was a monthly thing or if I had to restore my previous purchase, but the store wasn't working. 
It gave me a message on the screen reading "Oops! In-app purchases not available at this moment! e-1029"

Why could i buy sound without problems

But “ premium features “ doesn’t open up?

課金しようと思ったのですが、現在アプリ内課金できませんと出ました、
Avatar JCO

課金しようと思ったのですが、現在アプリ内課金できませんと言うメッセージが出て、課金できません。どうすれば課金できるようになりますか?


Oops! In-app purchases not available at this moment! E-1029

Image 639

i buy Advanced Features befor, but i changed my phone, no change Google, and now I even can't buy Advanced Features again ;(

Image 638

Премиум функции не доступны

Хочу купить премиум функции,показывает ошибку e-1043

oops! In-app purchases not available at this moment! e-1043

Every time i try to view the premium features, it says: "oops! In-app purchases not available at this moment! e-1043" And the retry button doesn't do anything. 

E-1043

I am very interested in buying premium but it keeps giving me the same error. I cleared cache, restarted multiple times, I dont know what else to do.

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Dusan Kolic
  • Answer
  • Not a bug

Thank you for reaching out! This has probably happened because you are trying to purchase premium features from a different Google Play account than the one that you used to install FlipaClip.

Please follow the below steps to resolve this issue.

1. Go to your Device settings > Account > and sign out of all Google Play accounts and be signed only into the account that you want to make the purchase with.

2. Go to your device settings > Application > and then clear the cache and data of Google Play Store app and enter the FlipaClip agani. Check this link on how to clear the cache and data of Google Play Store app: https://support.google.com/googleplay/answer/7513003?hl=en

Let me know if that helped.


Best,

Dusan

Avatar
tinydoglover07

hi i'm very sorry for the late response, i thought i already answered. I can still have audio if i click on it twice but can only get it with an ad.

Screenshot_20190828-150759_FlipaClip.jpg

thank you for helping me

here's the translation


Oops! In-app purchases are not available at the moment! e-1029 TRY AGAIN

Avatar
Mochamilk

same. I had the same problem. 

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JCO

私もプレミアム機能が使えません

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cookieparty130

i have that exact same problem! 

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JCO

プレミアム機能を使おうとしたら、現在アプリ内購入ができません! e-1043と出て、課金できません、どうすれば課金できるようになりますか?

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Dusan Kolic
  • Under review

こんにちは、

あなたが持っている正確な問題は何ですか? 支払いをしようとすると、正確に何が起きますか? 少し詳しく説明してもらえますか? エラーメッセージはどこで正確に表示されますか。正確なエラーメッセージは何ですか。

ベスト、

ドゥサン

Avatar
Dusan Kolic
  • Under review

Hello,

On what step of buying the premium that happens? Could you please send us a screenshot?

Thanks,

Dusan

Avatar
Dusan Kolic
  • Under review

Hello,

You don't need to buy premium again, it is a one-time payment. Purchase stays on your Google Play account and you will have premium features even if you switch your device as long as install it using the original account that made the purchase.

This error e-1029 comes up when you remove your Google Play account that made the purchase.

1. Have you removed your Google Play account and then logged in again?

2. What happens when you click on "retry" below e-1029?

3. Remove all other Google Play accounts and leave only the one that made the purchase. Then clear cache and date of your Google Play app and restart your device.

Let me know if that helped.



Regards,

Dusan

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CXL GOOD

i try Clear the cache & data of the Play Store before, but no any use

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CXL GOOD

i buy Advanced Features before, but i changed my phone, no change Google, and now I even can't buy Advanced Features again! ;(

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