Issue with purchase not sharing to amazon freetime account
I (the parent) have purchase restrictions on my childs' freetime account (amazon fire tablet HD 8) so the app told me to log into my account (the main account on the tablet) for the purchase. I did this. I then logged back into her freetime account, but, the purchase is not carrying over. It's the same exact appstore ID, same exact tablet. Same app. Yet, nada. This is like paying for MS office (word, powerpoint etc) and registering it with the owner of the computer and then it only working with that login, and not any other users of the computer.. it makes no sense.
I would also like to point out, the amazon version of the app has no login option, so there's no way to really hold that work that way either. I would like to see a login option (not just for contests) that would recognize a users' previous purchases.
Is there any workaround at all?! Or am I going to have to ask for a refund, remove the in app purchase block, purchase it, then add the block back?? Please help! I just got her a new chromebook and intend to put flipaclip on her laptop but if there's not going to be a universal login to show the content was purchased, then what's the point?
Hello Ashlie,
I am sorry to hear that you are experiencing an issue. Premium features can't be shared or transferred between family account and the only way to use them is by logging into the account that made the purchase.
A Cloud account is something that is a planned feature and will be implemented and will be implemented in future versions. Status of that can be checked on this topic.
Please understand that FlipaClip is a small team and we are always trying to improve and make progress.
Regards,
Igor