How to restore my purchase?
I got a new device and logged into my account but do not have the premium features and can’t restore my purchases from when I bought them before
Duplicates 220
이미샀던게 사라져서 복구해달라 했는데 안돼어서 한번더 결제를 했습니다..
Bug
O recurso casca de cebola não foi desbloqueado logo após a compra alguem pode me ajudar?
I paid for everything but I cant add audio
When i add another account in my device, the app don't recognize my bought
The app is REALLY good but I feel like there should be a way to have an account on flipaclip where you can sign in. Imagine if u had got a new phone but all your purchases were on your old one, u would have to buy the features over and over again
Give me back my purchase.
The item I bought is to be purchased and I cannot use it.
Give me back my purchase.
Restoring the purchase on iOS
Hi there,
I purchased the flipaclip premium on my iPad and wanted to upgrade on my iPhone but when I tried to restore the purchase it isn’t letting me do that. Please help or advice.
Thank you
restore premium features button doesn’t work
Hi, I made an account and on one of my devices I bought the premium features and logged into a different device but the features aren’t there, every time i tried to press the restore features button it would do anything. I don’t want to buy everything again.
I have purchaised premium feature to remove the watermark, but when i attempt to turn it off manually, it suggests to repurchase again
restoring purchases
I purchased the premium on Play store this morning and installed Flip a Clip on my other device just now but i cannot restore my purchase on new device. You only seem to have one solution to this problem and that is to reinstall the unlocker. I downloaded the new version and didn't need an unlocker to purchase/ unlock premium.Please just give me and others with my dilemma an answer to solve this asap. Thanks.
Help verifying that I’ve bought premium
So I was allowed to download FlipaClip on my school iPad. It has school administrator or something. So I can’t download it with my AppStore account. Could I still verify it some other way?
Hello, please tell me, why have all the premium features disappeared?
Will the premium features be deleted when reinstalling the application?
HELP!
Hello. I bought a premium version, but it disappeared. What to do? HELP!!!
How can i restore purchase? When it updated by itself all of my purchases were gone. Can you please do something? Its like its trying to make me pay again
A ver hace tiempo me compre flipaclip premiun y me e cambiado de dispositibo y no se como ponerme el premiun que me compre
My premium features disappeared
Hello! I bought the premium features a while ago, but all of a sudden they are not showing up in my app I don't want to have to spend another $6 to get them all back, is there a way I can get this problem fixed?
WHAT THE HELL. WHERE IS MY PREMIUM
IT DELETED MY PREMIUM FUNCTIONS!!!!! I NEVER DELETED THE APP, I NEVER USED MULTIPLE GOOGLE ACCOUNTS, IT JUST HAPPENED OUT OF NOWHERE!!!!! HOW TO USE YOUR DAMN APP?! GIVE ME BACK MY CASH! Aaaaghhhh, i just hope you'll help me
Restore purchases not working
I recently got an Apple Pencil for my iPad and decided I would download FlipaClip on my iPad. I bought all the premium purchases on my phone and I thought I could transfer that to my iPad? I’m using the same Apple ID but when I press restore purchases on my iPad nothing happens.
hi I'm the user that have many google account and I bought premium in one account but it often changing the account that I did'nt bought it.. can you solve this problem?
I bought all the flipaclip premium but I had to reset the whole phone back to what it was and I lost everything. Can I get the premium things back in any way, like where do I put the email I used to purchasex that might help?
I paid money for the features, and it won't allow me to access them. Please, fix it, or i want my money back.
I have a serious complaint and problem, I had just bought the premium 3 days ago and it's giving me ads and only 3 layers! Please help fix this I bought this only recently!!
Premium fail
I bought flip a clip premium features and suddenly it stopped working, I want this fixed ASAP
How do I restore purchases
I deleted flipaclip with the unlocker included and I changed devices, i don't know how to restore purchases please help thanks if you do
프리미엄 기능을 결제 했었는데 오늘 갑자기 없어졌어요 또 결제를 하기에는 억울하니 복구해주세요..
Who do I access my premium?
Okayy
So i bought the premium feature few months ago and it says that i dont HAVE the premium feature and i have to buy it again. What the hell
How to restore purchases
Hello I was wondering if there was any way to restore purchases on two different types of stores like IOS to Amazon without purchasing it again
I paid. Now I only have the basic package again...
If I made a purchase on Flipaclip then reinstall then app, will the purchase still be on?
If I made a purchase on Flipaclip then reinstall then app, will the purchase still be on
I bought it but it's not giving me the fetures
Hello, I have also been having troubles with my premium features not working. and I'm not sure how to fix the issue.
I already have an account how do I get it back
I had an account and I paid for a bunch of stuff for it. How do I get it back?
What if I change my device ,then how can I get back my purchased features into my new device?
Hello, I had the complete version bought and I changed of iPad and when I re downloaded FlipaClip in that iPad it had gone back to the unlocked version. I paid for it and has the same ID that my last tablet. How can I recover the unlocked version? Thanks
me compre todo pero se me a quitado y ya no puedo usar lo que me compre
I was buy premium in flipaclip it was ummm long time ago and the next time flipaclip is update my premium is gone i want it back to muchhhhhhhh my mom said she doesn't want me to buy it again T_T
I payed for the full premium but it says I didn't on the same devise I bought it from
I bought the premium version and even used it for yesterday but today suddenly it says in app purchases unavailable
Account says user unfound
i have a purchased accnt and cannot get into my accnt it says my accnt is not found
I recently bought the premium features and they worked perfectly and now they arent there anymore
Не могу восстановить покупки
Нажимаю на ´восстановить покупки´ и ничего не происходит,как будто кнопки нет. Перестаустановила приложение, обновила планшет до самой новой версии. Не знаю что делать.
Where is my premium feature?
Hello. I just purchase the $5.99 premium features. My question is where are the features now? I wrote that question on Google play app to see if I can get any answer. Instead, it got erased. Thanks a lot for making my child cry! My bank statement shows that the purchase went through.
I have made a new account on my iPad, on my phone I’ve bought the 10 layer feature but I can’t use it on my iPad and I’m logged it with the same email and everything. Do 8 need to buy it again?
Premium Features Gone
My premium features randomly disappeared. I bought them a while ago and even after I redownloaded the app they were fine. However, later without any updates, they disappeared.
I have an account in one e-mail adress and i accidentally put credit in a diferente play store account and now i cant access the account that has the Money in flippa Clip. How do i change this App account ? I tried to reinstall and didnt work
Detalhes
So I bought the premium stuff on my old phone I can not get it back on my current phone I’m logged into the same account and I still can’t recover it.... how do I fix this?
The application does not see the purchase of all functions on another device. Login was made through the account in which the purchase was made. The error is corrected by reinstalling. But after it all animations are deleted. It is very uncomfortable
How do you restore your purchases from iPad to phone
I bought the premium pack on my iPad then it kinda Broke so I have now downloaded it on my phone and I can't find how to restore my purchases so can someone plz help me
Not able to access Premium feautures
Just bought Flipaclip premium (the whole bundle) for Rs. 130. But now I'm not able to access it. I can't add more than three layers or do anything with Premium...
You took 250 yen and I went to the tool I bought and guess what I won NOTHING, you STEAL!!!
Unlocked version is gone
Hello, I brought the unlocked version a few mounths ago and now, it's gone for some reason that I don't know. Why is it gome? And can I have it back or do I have to buy it again?
What happens when I delete flipaclip when I payd is it going to delete me payment
Help i buy all premium feature but when i reinstall it don't come back
how to restore my purchase
A?
Video dosnt work
I purchased the vid thing, and now it shows nothing
Premium Bundle problem!
I just brought the premium bundle and it didn’t give even after I restarted my device. I restarted the app, gave some time and it didn’t work. Can you PLEASE fix this problem?
-TurbomineX
I lost my premium
I paid for my premium features like all of them and now they are gone
I bought the full version and I got a new tablet (iPad) and it says it can't restore my purchase
My premium feature was gone all of a sudden
Full version bug
I purchased the full version a while back and suddenly today it says I don't have it. It has happened to me once before.
I have the premium features bought on my phone and I installed flipaclip on my new tablet on the same Google account, yet the features aren't working. Is this normal? I really don't want to buy them again since i already did...
Help?
I bought flipaclio premium on my kindle and the next day it disappeared, what do I do?
premium Features lock even though I paid
I had bought premium in January or so i have proof and will happily show you I just really want my features back thanks!
please i payed for filpaclip all of them and than it said i didn't payed for real please i cant pay again i need to do videos please help
I lost my premium features!
I have a iPhone 6 version iOS 12, and I accidentally uninstalled the app! But when i installed it again, my PREMIUM FEATURES (that I bought) WERENT THERE! Could someone refund me?
If I re-install FlipaClip will I still have the paid features?
Flipaclip premium not there
I bought flipaclip premium. For some reason, flipaclip didn't appear on my home screen so I installed it again. However, once I installed it my premium wasn't there. Can someone help??
I lost my premium features
I can’t seem to transfer over my stuff over anymore to premium unless I pay for it
It makes me sad
Premium features removed
When I took out my memory card and put it back in it removed the premium features that i paid for! Now I can't put in music or remove the logo or do anything that they usually allow you to do! I have an Oppo f1f with ColorOS V2.1.0i
Entered flipaclip today, all my premium features gone. I'm not paying for that again. What do I do?
In app purchases save?
If i uninstall apps,, then I reinstall it a save purchase ??
Won't restore my Purchase
I bought the option to get rid of the flip a clip watermark on my i phone but it won't restore it on my iPad? I bought it on the same Apple ID I use for my iPad
My projects ane Premium arent there after update!
After it updated all my projects dissapeared and I dont have the premium features anymore! Please help!
Restore a purchase
Can we restore a purchase??
I bought premium about a year ago and it's making me re buy it
Premium Subscription Gone??
I purchased premium when I bought the app and now my premium subscription is gone. My Apple ID hasn’t changed and I’m using the device I purchased premium on. How can I get it back? I am not purchasing it again.
help :(
so i was using flipaclip for a long time a purchased the premium features and when i got back to animate it said i have to buy all this how do i fix thus?
I have lost flipaclip premium.please help me.
My flipaclip account had premium and was completely paid for. It now has no premium features and asked me to pay again. Any idea what could have happened?
Lost Premium features to new device
So I recently bought a new phone and when I downloaded Flipaclip and logged in on the new phone, the Premium 5.99 features I bought on my old phone aren't there. Could someone help me with this?
Bought 3 Audio packages but now they won't work
Hi! I bought 3 audio packages and now I can't use them anymore and I have to buy them again. Are the audio packages like a monthly subscription or is there a bug?
In 12/02/18 I bought all features included on FlipaClip, some days ago I found out, in 04/08/18 that FlipaClip removed all the features payed, and this is frustrating so I want a refund immediately
How do I get my purchases back
I had bought all the pack that's 5.99 dollora but I broke my phone and I want to get it back
I had premium and now suddenly dont?
I've had premium for almost a year+ now and I suddenly don't have it anymore? I never deleted the app or anything and it won't give me the option to restore my purchases, and if it will help at all I'm on Android.
No funciona la version full
Hola, acabo fe resetear mi teléfono, y instale nuevamente flipa clip, pero no me funciona en su versión full. (Yo compré la app) favor necesito su ayuda!!!
Purchased add one aren't available and when I try to repurchase them, it says that they are already owned.
为什么我己经购买了所有的高级功能，但是更新之后就没有了，需要重新购买，骗钱！
PNG option removed?
Hello, can someone please help me figure out how to export to PNG? I remember it used to have its own option, which is what I see in Youtube help videos. The only topic on here says to "make movie" and select PNG sequence as the format, but that is not an option. Was this removed? I am using ios full paid version. Thanks.
"
I don't have the Premium Feature when I had it before!
So I bought the premium feature a couple months ago, and have been using it ever since. All of a sudden today I was using Flipaclip and tried to add more then three layers to a file I was working on, but it absolutely will not work. I rebooted my tablet, exited the app and went back in, and even signed out of my account, then signed back it but I no longer have the feature. It shows that I have to pay the six dollars to get the feature. But I already had it. Please fix this!
HELP
I've lost what I bought to make an animation... I'm sadder because the money I spent when I bought it is expensive. My account is jiyun6668@gmail.com.Please help me.
My purchases dissapeared.
A while back, I bought ALL purchases. They are now gone. I want to access them again.
My sister deleted the account with the purchase of the premium pack and can't get it back
Ok so my sister deleted the account on her tablet that made the purchase and we got the account back on but we can't get the premium pack back on it how can we get it back on without making another purchase?
Can’t restore purchases
So I’m in the same account I purchased some FlipaClip premium options but then I had to delete it for storage but I downloaded it back and every time I press restore purchases it won’t restore my purchases
iOS Restore Application - In-app purchases are not allowed on same account
Hi,
Restore purchases is not working for me, I get following error below
In-app purchases are not allowed on same account
Note: I’m using the same account the app was originally purchased with.
Thanks
My premium stopped working?
I bought the premium a while ago, but when I got into animating again, the premium just disappeared. I see that other people had the same problem. But how do ai get it back?
Premium features gone.
I don't know what to do. I never deleted the app, i never switched accounts, it just happened out of nowhere.
I can give you any proofs needed. Please help me so i could enjoy the process of using your app. I wont even think about buying them again, ill simply delete the app. If you are about your users, please reply
My purchases deleted after an update, help
I had all the purchases. And there was an update and it deleted them all
I was just going onto the app cause I updated it, and then I found out all my purchases was gone
プレミアム機能が使えません
現在アプリ内購入ができません！e-1043と出てプレミアム機能が使えません
Hello, i accidently deleted my flipaclip data and my fearture is gone...I really want it back..
I can show you i had fearture..I have video with no Watermak...
I have already paid for all the features before, but today I suddenly have not unlocked.
Flipaclip wont restore purchases on new device
Ive been animating on my ipad and i bought premium almost a year ago. recently my ipad broke so i stopped animating on it and started to animate on my iphone. I went to restore my purchases and when i tapped restore purchases nothing happened. It didnt restore my purchases or give me a reason as to why it didnt work. Im on the same apple ID/icloud that i used when originally bought it and im on the same flipaclip and youtube account on both devices. I dont know why it wont restore purchases. ive restarted my phone, deleted and redownloaded the app and cleared out space on my phone but nothing seems to work.
Premium in-app purchase fails
Purchased longer clips feature but it failed to download from App Store. Tried to purchase again and now nothing happens.
I have Family Sharing and I purchased the Premium Features in one of the Apple IDs, but it won’t show that i purchased it in my other apple IDs, even though they all have the same payment information
What should i do?
Onion setting gone
I bought onion settings, I have it for 2 weeks then it's gone, it didn't even last a month, please help me because I just wasted my money
Premium Features
I bought the premium features with my account on my phone first and the features worked, but when trying to use the same account on my laptop the application treats it like I had never purchased the "Premium Feature Bundle". I really hope that I wouldn't have to buy the same features again for the same account just because I'm using your application on a different device.
Help!!!
problem with premium
ok, so basically i've had my premium flipaclip for well over a year, and once i updated, it doesn't work. it says "Oops! in app purchases not available at this moment"
"e-1029"
however when people say it is your google play account causing it, i am currently logged onto the account that made the purchase, and i am still getting the problem.
I have lost all of my premium features?
Out of absolutely nowhere I have lost all of my premium features.i am still logged into my Google account through which I have purchased these features and I am confused as to why this has happened.
Please resolve this issue.
PREMIUM FEATURES WERE GONE AFTER UPDATE. HOW DO I GET THEM BACK?
I recently switched to a new device and was able to recover my premium features purchase. After Flipaclip updated they have dissapeared. Any suggestions on how to get them back?
premium features dissapeared
I payed for Premium Features and after the last update they dissappeared. I have my receipt. How can I restore the Premium Features that I payed for without losing my work? I'm very upset about this. Please fix.
my premium stopped working
I bought premium on my phone and it stopped working. It says its a one time purchase so there's no way it expired and it keeps acting like I didn't buy it i just think its because of the new update or something but if there's anything I can do to fix this cause I'm not about to buy it again if its a one time purchase please tell me.
Do I need to buy it twice on iPad &iphobe?
I already buy the premium account on my iPhone, while on iPad it asked me to buy it again. I use same iCloud account on both devices. I registered on my phone and tried to login to the app use the same address but I just can’t login successfully.
Suddenly lost the $5.99 premium feature bundle without warning
Earlier today, I created a new animation, and my premium bundle was working perfectly fine! I was able to upload my own audio and change my onion skin mode. However, later today, an add appeared. I foolishly brushed it off, but then other changes occurred as well. I was definitely extremely confused. Every time I would try to use something I bought previously, the in-app purchase block would appear. Is this just a bug or something that can be fixed? My Google-Play is up to date and I tried restarting and shutdown my android. I want to keep my projects and my purchase! Please respond as soon as possible.
Can’t restore in app purchases (when I press ‘restore’ nothing happens’
I’ve contacted apple support but they just sugessted to contact you guys. If you need it, I have the case number provided below vv
Paid for premium features 2weeks ago and now it is making me re-purchase them. How can I get access back again?
2 weeks ago we paid $5.99 for premium features which she can no longer access. We will not pay again and she needs those features in her account.
LOST ALL MY PREMIUM FEATURES!!
the app recently updated and I lost all the premium features i paid for! I paid when it was originally $4.99 on my G6, but I get back and it says I have to repay $5.99! I didnt have any problems with updates when it added something new but now i cant add audio to my animations! Is there any way I can get my premium features back?
I paid for Flipaclip, but I don't have the features.
I have been using flipaclip for about a year now, and I've paid for the full version. I tried to start animating again just today, and when I went to add another later it gave me a pop up saying I needed to buy the full version to get that feature. But I have proof that I used to have that feature because of my old animations.
You can see the "5" In the layers button, which proves I have had more than 5 layers before..
I have a Samsung Galaxy S7 and it is always on the latest Android OS.
I have purchased the full version before, but it now says that I have not. I want to animate, and this is holding me back. Please help me fix this!
Please help!
I purchased premium but accidentally deleted the app and now I no longer have it, i do not want to pay again for it can u please help!
If I undownload the app, will I keep my purchases?
I bought all the purchases, but I need to undownload the app for a while. I plan to redownload, but will my purchases still be on there? I'm signed in as well.
Hello I paid for premium features but it don’t work. For example i can’t cancel the FlipaClip logo
Hello I bought Premium version but fonctionnalities don’t Work. I can’t erase Flipaclip logotype...
premium features didn't transfer to my new phone
I got a new phone with stylus. The first thing I did was download FlipaClip to try animating with the new stylus; however, I noticed when I logged into my account that I used from my previous phone, the premium features that I had purchased didn't transfer over. I previously had an iPhone and transferred to Android. What do I do?
Won’t let me restore purchase
I keep clicking the restore purchase button but it won’t do anything
I made a purchase, but my premium features are gone.
Hello.
I've made a purchase in January 2019, and I was having a great time making my animations. However today (September 14th, 2020) I tried to use the app but all my premium features are gone, this is so frustrating because I spent my money for it.
Please help!
Thanks.
Can't get to my Premium version in my new iPhone
Achieved Premium version and after changed my mobile I cannot get the full version.
Really sad. Hoping you'll fix this issue asap.
Previous Purchase Is Gone
Hello, I purchased the $5.99 premium features in app on November 30th 2019 (I paid less, there was a deal/coupon) and it is now gone. I can't restore purchase or anything. I even uninstalled the app and reinstalled. If you have any idea on how to fix this please let me know. I miss my premium features ( ꒦ິ^꒦ີ)
Bought the onion skin premium, but i still can't use it
I have my account logged on, my device is the same i used to buy the onion skin premium, still every time i try to use the premium features it asks me to buy the onion skin thingy again. what am i doing wrong?
I purchased premium on my iPhone, and I signed into the same FlipaClip account on my ipad but it isn’t working
I bought premium for my iPhone 8 about a year back, because that’s how I used to animate. Now I have an IPad Pro, though whenever I log into the same flipaclip account, It shows I haven’t bought a premium bundle on my ipad. Would like to know what’s going on!!
I paid for flipaclip premium and i had to factory reset my phone awhile back ago and now it says i didnt pay for it and i have to repay for it and im really mad rn
I factory reset my phone and now i dont have the premium anymore which i paid for it and now im mad please help me get my stuff back and fix this glitch
Ads after buying premium bundle
I bought the premium bundle which includes the ad remover, but I still get are and it is really annoying.
Is there a different version, I purchased the premium features but I dont’ have some of the tools, I’m working on an iPad Pro
How do I fix premium not working?
I paid for it 5 months ago and haven't uninstalled the app but premium isn't working. I would be fine if it was just adds showing but it's not just that anymore and none of the premium features work. They have all worked previously and if I did uninstall and reinstall it, all it did was re-enable ads (which I'm fine with) please fix this.
Proof: (the last one happened after trying to toggle the onion tool)
I lost all my Features after updating the app
I l
ost all the features in (2019,6,Aug)
and it is work but ........one day
i come back to find my phone updating all the app when I open flipaclip I find it delete all the features ,plz help me I want to do meme ...
I use master card to bought the features
the master card have another account
I live in Iraq
and I don't know if u
can help me but I tried
Unable to restore purchase error message
I'm on my Apple ID and all with my email I purchased it on but whenever I try to restore the purchase it says
unable to restore purchase so I would like to know what you do If your restore doesn't work
It doesn’t restore my purchase no matter what I do
The app is great I love it! But it took my money and when I had to change my devise it doesn’t restore my purchase! I thought maybe I used the wrong account, so i tried it with another account it just says you have to buy it first, so I switched back to the first one and when I try to restore it it says and does nothing at all! What a cheat, I want my money back or at least my purchase.
No premium features transfer from a note 3 to a note 9
Hello everybody and flipaclip team,
I bought the premium features in 2014. I had a Galaxy Note 3 at that time and I switch for a note 4 2 years ago. I had installed flipaclip and the premium features' transfer was well done.
Today I have a note 9, I reinstalled flipaclip but it show me that I need to pay to unlock premium features.
I went on my purchase history on Google play store and it show me that I have already pay the premium pack in 2014. But when I click on it it send me on the old playstore page of the premium offer but it show me that I have to pay to unlock it. I don't understand anything anymore.
Please help me!
thanks a lot
I bought all-features-together bundle, but not getting access.
Purchase proof with order number
It's showing this error when I click the same item again
The screen appearing when I try to use custom canvas feature, after purchase
I don't know why this is happening, but I still wanna use this app with premium features. Please help me, developers or manager or whoever concerned to this trouble shooting
Can you restore purchases?
I've recently deleted flipaclip. And I downloaded it again. Then I realized I had none of my features i purchased. Is there a way to restore my purchases?
I brought the premium for my daughter and I took off the puchuse can you guys restore it plz
I paid for the premium for my daughter and after black Friday and a couple days later it got rid of it my daughter is upset now .
Premium Features
I bought the features. It was working yesterday and this morning the features are gone and says I need to purchase them again. I do not know what happened. I am still logged in. Unsure how to fix this.
Flipaclip premium
I've boughten the flipaclip premium for $6 and now, now its saying that i haven't paid for it i still have the recipe for the payment and everything PLEASE dont tell me i have to pay for this again Im also using my same account i paid for it on idk what happened i was using it fine just yesterday now today i cant use the premium anymore PLEEEASE HELP!
I already payed for all the premium features last year, for some reason now I don't have them anymore, is there like a time limit to it or something I didn't know about to having them?
I had saved up for the features, I had to do allot of chores for my mom. Now there gone, I'm just confused. Is it some kind of bug or glitch? I never deleted my account that I payed for it on, so I don't know what happened. please help.
Restore purchases
I was wondering if I could restore my purchases, recently I’ve moved from Android to iOS and I was hoping if I used my old gmail it would restore the purchases but it didn’t. Please help.
Paid for premium, i broke my old phone and i really need it back.
I already paid for premium and i got a new phone. I have a youtube channel, an email, and Twitter and all of that, but i wonder if its optional to get it back? Please reply, and if you don't I'll be rather upset, i begged my mom for that and her money went to waste. Have a good night/day/evening :')
If I reinstall the app or change my device can I get my paid features again?
I forgot we delete the app And we bought stuff on it and then got the app Back Do we still have the stuff?
I bought Premium Features and now they're gone
Hi. I was going on Flipaclip today when I notice that the premium features bundle i bought a while back are all locked again. I also noticed that i was kicked out of my account, and when i try to log back in through google it says "An account associated with Google does not exist". If you can please respond back that would be nice, I have many projects I wanted to work on which I can't anymore.
Cant sign in
Hi i have made an acc and paid for premium i have the receipt for proof of purchase now im trying to sign in to the acc i made and it will not let me keeps saying password is wrong or no user to match the acc? Why cant i sign in to my acc
I have a question Why all my premium functions just gone? I just go to my another channel on YouTube then back on my first channel where I buy premium functions and I don't know what to do.
I have a question. Why all my premium functions just gone? I just go to my another channel on YouTube then back on my first channel where I buy premium functions and I don't know what to do.
Premium and all my work gone with new account
I logged out of my account due to getting a new phone. I logged back in to find all my premium features i bought were now reset, as if i never bought them. All my previous work on the accound was deleted too. I would like to know why and how to get it back.
Premium stopped working
I've had flipaclip premium for three years now, and suddenly it has stopped working? At first it would just show me ads every now and then, but now ALL of my premium features have stopped working! I can't have any more than three layers, I can't export a video without a watermark, it won't let me merge layers, etc. And it claims that premium is a one-time payment, so it's not like it expired or something. It hasn't started doing this until recently. I've never really had any problems before this. PLEASE fix this!!
Loosing my flipaclip features (no flipaclip unlocker found)
I have lost my flipaclip features. Now before I start explaining I'd like to say this one important thing. I can not find the flipaclip unlocker anywhere. not in download history or updates etc it's just gone. I bought the full thingy and I'd like to get it back cause I'm mad lol that I got basically scammed I have a receipt to prove it. If it's on another account Id like you guys to transfer it to my main account snowybuntb00@Gmail because I can't access my other accounts since my phone sucks. Oof I bought it around valentines day I think around the contest area and such now can someone give it back to my account.
In-app purchase error.
My Account is snowybunyb00@gmail.com. I have bought all of the flip-a-clip add on abilities and was fine. nothing was wrong. until a few days ago i saw that it wanted me to BUY all of the one i already had all over again. I've sent an email under the email fujoshifudanshi9000@gmail.com and my ticket number is 48470, I don't take kindly to being scammed |I-w-
In the email, I've sent proof that i used to have the abilities and i request this error to be fixed or a refund of 7. something + tax dollars (which i'll probably just re-buy the abilities) I trust that this is a bug and not on purpose since I've been using the app since the age of eight. Please read the email -w- i'm desperate for this to be fixed
Premium Feature Issues
You may not believe me but I'm trying to be as sincere as possible. I used to have an account and I didn't know what I had purchased with that account. I deleted that account, it's most likely amagicpotato170@gmail.com, amishnotparadiseover9000@gmail.com, or paradisesweets11@gmail.com . I didn't know that I purchased the premium features, but I really don't want to have to purchase them again because my mom is the person who kindly payed for them. I would like if you could grant me them or I will have to download a Modded Version. Sorry, I hope it's not too much trouble, and even if you can't that's 100% alright! Good day!
MY premium features are STILL unavailable :"<
My name is Amra, last year? I think more then that. I Bought The premium features and then suddenly it's said I didn't??
talked about it and then deleted the program and uploaded it again and of course I lost all my 3 month or more hard working projects :/
Idk by this time I am not angry anymore but I heard the problem is fixed, but still I didn't get it back not the program nor my hard work...
I am sorry if I sound angry but I am. and now I am agine because just remembering all the projects that I lost.
Here something you should keep in mind
I used my oredoo bill to pay the 5.99$ I think? My phone is Samsung brand also there are still a lot of bugs that need to be fixed if it's not possible to get the premium back I want a refund for the payment that I made.
bought all of the in app abilities, then a few months later, i magically don't have them and they want me to PAY for them AGAIN
the issue, it's basically it's name and this happened to me, now i'm kinda pissed since i got scammed by FLIPACLIP, i have emailed them a bunch, and send viable proof that i used to have all of these abilities, but magically, i don't anymore, it's either refund, or they fix this issue, i'd rather them fix the issue.
I can no longer use the purchased features
Ive aready paid for all the flipaclip features, ive been using them for months. Now I can no longer use more than 6 layers, add my own audio, ect. I never deleted the app or reset my device, so why is this happening to me? My old animations I've worked on still have 6 frames and my Own audio. Can this be fixed?
bought the prenium features but I don't have them anymore and I have to buy them back
bought the prenium features but I don't have them anymore and I have to buy them back
Unable to access paid features after buying premium version
I recently purchased the premium version of FlipaClip for iPhone. Nothing seems to have changed. I cannot access the premium features. I tried deleting and re-downloading the app, and nothing has changed. All the bug reports related to this seem to be between 1 and 4 years old. Can somebody please let me know what the current state of this is?
Can’t log in
So I have had a FlipaClip account for a while now. I originally had it on my old samsaung and had an account made with google. I recently got an iPhone, and Downloaded flipaclip to it. I go to login to get my premium features back, and at first when I log in with google directly it said it couldn’t find my account. So Then I try using just the log in with email because I had it on there. The password is right, the email is right, yet it still won’t log me in. It’s either an error saying it can’t find it, or an error that it for some reason can’t log me in. I have bought the premium features and everything please help
I have purchased all the premiun characteristics and I can't use them
I bought the $5,99 option in the menu almost 2 months ago. I remember it said that it was a one time purchase, but yesterday i realized i started seeing ads again, interrupting my progress, i just found out i'm no longer able to use the premiun features! Please help.
Lost data
if I use premium and delete the Flipaclip application, and if I download it again is my premium still there
If i use a premium and delete my flipaclip, and if i download flipaclip again are my premium is stel there
If i use a premium and delete my flipaclip, and if i download flipaclip again are my premium is stel there
Please.
I bought premium. And when I logged back into the app all of it was gone. I'm sure it's because you can't log in on tablet. Please resolve this issue, im still not sure if I got my money back.
Can't restore purchases
I've changed my e-mail, and thus have a new Google play account. I can provide information for my (previous) ownership of flipaclip premium, and I hope I get it back.
Premium Doesn’t Work
Hello,
I bought the premium bundle around 3 months ago and it wont work, I can’t use any of it and I don’t know why. It says I have it purchased but it doesn’t work.
2.4.3 bug
When I was going to download the flipaclip premium on my note 5 it said "error you already own this item",but when I tried putting 4 layers on my project it putted me to the premium features.
I paid for the premium features and nothing changed. Please refund the $5.99
I paid for the premium features and nothing changed. P O’d, saw no help responses. Want to rate the app 5 but this is making me angry and feel ripped off.
Na última atualização , perdi todos os recursos premium que havia comprado
Atualizou hoje e quando fui adicionar uma nova camada , percebi que perdi todos os recursos premium que eu já havia comprado
I can't access my account anymore after making a purchase
I purchased the app last year and use it every now and then but all of a sudden I had some issues with my phone and had to delete everything on it. I'm trying to restore the app since I don't want to pay for it again and have tried using my e-mail but it doesn't seem to recognise it. Is there anyway I can get around this?
I do not have premium features
after the upgrade, all purchased premium features have disappeared and the application requires me to buy them again
Help please. I can't restore my purchases
Good day, my friends. I have been plagued by a problem for a very long time, after buying a new tablet, I created a new account on it. I want to restore purchases in FlipaClip, but the app doesn't even respond. I also entered the old password from the accanute on which I bought, in General, zero emotion. I'm complaining for the second time, you didn't answer the first one, I'm looking forward to your answer, thank you and good luck
Hey i already purcashed flipaclip but its say i have to buy again
I already purchased it long time ago but when i open flipaclip now. It say i have to purchased again. Can u fix it??
Thank u
I cant use premium
Hi, I have a Moto g2 with Android 6.0
when i update the app, i cant use the premiun :(
i see I was using the same account, and yes I was.
I went to make a movie after i had removed the watermark than it said i hadnt purchased it. I want my money back
I was on flipaclip making a movie than i noticed that it had the watermark on it. I thought i must of put it on by accident, but then when i pressed to take it off it said i had not purchased it.
I am very annoyed because i had purchased to remove the watermark several months ago and now its not working.
I paid for all the features but it says I have to pay again!
I paid for everything around a year ago but I can no longer access the features for some reason. I had no idea you had to pay multiple times, why did FlipaClip not tell me this when I bought all the features? Is this some sort of glitch or do I have to pay again?
The restore purchase
The restore button doesn’t work it wont let me get my money back only using for 1 day
Premium Features Lost with New Update
I went to add audio to my animation, as I had purchased that feature, but it opened a popup tab that says 'premium features' at the top and all it says is 'Oops! In-app purchases not available at this moment! e-1029'. I also checked my layers and it only let me add three of them. I had purchased the feature that lets you add up to six layers, but now the app seems to have forgotten completely about that! I can't remember if I had been signed in to Google before or not, but right now it says 'an account associated with google does not exist' when I try to sign in.
Comprei os recursos Premium, mas após sair e entrar na conta, eles não estavam disponíveis
Comprei os recursos Premium e não estão disponíveis em minha conta do FlipaClip.
Conta: jv7bad@gmail.com
Cant restore purchases - Please help!
I've been using FlipaClip for almost around a year now, and I had purchased all the unlockers. Recently I reset my tablet so there was nothing on it. I redownloaded the app, but there's no option for me to restore my purchases? Please help! I dont want that money to have gone to waste, and then need to waste more of it.
it's making me re purchase the premium features even though I already bought them
I bought the features around January for 5.99 it had been working so far but now I can't use them hell?
Help
I bought the onion skin feature, but when o try to use it, it asks me to buy it again, i don't know what to do now
someone please help me
No puedo entrar a mi cuenta
Hola! Hace mucho me compré la aplicación para tener todas las características de la app, aproveche que era época navideña para ahorrar un poco, enlace mi cuenta a Facebook para no perder mi cuenta pero cuando cambien de teléfono me aparecía que esa cuenta no existía, lo compré en 2018 y cuando no me dejo entrar a mi cuenta la verdad se me quitaron las ganas de usar la app. Alguna solución? Gracias.
Premium features are gone
Hello dear flipaclip developers . I have one problem. I had purchased all the premium features and today they all starred. When paying you said that the function is given forever, maybe it is a system failure?
My premium functions won't work,I've gone to another country I think that might be the reason but I'm not sure
how can I fix this
if I am logging into the same account but I’m on a d
I have bought all the premium features on my account in Flippaclip and now I’m trying to back up my data and get my premium features on my other device. I have logged in with the same account on my other device. How do I obtain the movies that I drew and my premium features on my other device.
I bought premium fetures now its gone
I try buying it again but it says already have this theme, give me the premium features back. I got a YouTube channel so it's a bigger problem because my fans are waiting. If you want to support the channel, be my gust!
restore purchases
hi i believe you deleted my last post asking and tried to show me an answer but that did not work. i’ve been trying to fix this for a MONTH now and you guys keep ignoring me or are not helping me. i did what the post said to do. it didn’t work. it still doesn’t restore my purchases and now i have cried out of frustration twice because of this dumb app i just want help please just help me
Premium features gone
I paid for the premium version but for some reason, it took it away from me and there is no recovery option
I opened up the app about a month after I bought the premium version, and for some reason, it says I haven't bought it. Any ideas on how to fix this or get it back?
I paid on my phone and it broke but I got a iPad and it say that I have to pay for you know the extra layer and stuff
Well I got a iPad for animation and I like to your app flipaclip to animate. But why I’m here is I have a phone that I paid for you app to get like extra layer and stuff but it broke and now I have this iPad and I downloaded y’all app that have all my info like my phone gmail and all that stuff but I open y’all app and about to put a music up there till it pop up that I didn’t paid for all the extra stuff you can get so can y’all do something like I can give you my email or somethings cause I really need it I want to start a YouTube channel and I love using y’all app but like I said my phone broke so pls reply or do something so I can have my money not wasted thx
If I delete the app and redone load will I still have the premium features
I keep getting this message about how I’m unable to make new project and unable to remove project, I believe I have too much animations and I’d like to delete the all by deleting the app, however if I delete the app and re download will I still have my premium features?
So My account for Flipaclip has unlocked the premium, but when I got a new phone, I signed in and it doesn't have it
I just got a new phone, and I signed in into my account which has the premium unlocked, but it doesn't work. MY old phone has it and I don't know what to do. Can you help me?
Flipaclip premium taken away?
So I've had Flipaclip premium for a whole year on my Google play account and now I decide to praticipate in the new contest. Now all of a sudden, all my premium features are taken away??!! I've bought flipaclip premium on two devices already, and I don't feel like wasting $10 for something I'm not receiving or even getting refunded for.
All premium features gone after updating
After I updated the app, in lost all my premium features. I did get a message that seems kind of fishy, I wonder why it didn't ask me when I first got the app. Evey time I try to buy the features, it always says "Oops! In-App purchases are not available at this moment! e-1029" I don't really know what to do from here.
Problem with premium
I have paid for premium accounts and balance has been deducted but app haven't received any notification about premium
I lost my Flipaclip Premium
So, lost my Flipaclip Premium for about a month, but then it came back for a day, and I lost it again today
About the Payment
Help:
I have paid flipaclip once with layers up to 5 or more, audio, add pictures and videos. Now it is all gone and I still want to animate.
Feedback:
Flipaclip is a good animation program but u add so many stuffs. Actually flipaclip is for me not a free animation program anymore.
Bought premium but the app want me to pay again.
I had the app for a long time and after a few weeks of having it I bought premium.
It worked fine since now. I got on a different game and when I reopened flipaclip and tried to add audio to a new video, it said I needed to pay to do it.
Do you need to pay yearly or did my flipaclip crash?
I'll pay again if I need to it's just got me worried if this is needed again.
WTF CANT RESTORE PURCHASE AND YALL DONT GIVE A FUCK
I can’t deal with bullshit
Lost premium stuff after changing device
I purchased premium on 18 of May 2019 and changed device recently. Found out all premium is gone after installing. Is there any way to restore it? Thanks
My premium is gone
Okay so, I made a youtube video about this and also contacted on yt flip a clip and I finally found a way to go on this.
But I bought the whole checking thing and now after some months it disappears?! What the heck I almost had a meltdown please Fix, im on phone I jink
Paid for Flipaclip, but lost the features.
I have made a previous post about this, so I will quote it here and add some more proof afterward.
"I have been using flipaclip for about a year now, and I've paid for the full version. I tried to start animating again just today, and when I went to add another later it gave me a pop up saying I needed to buy the full version to get that feature. But I have proof that I used to have that feature because of my old animations.
You can see the "5" In the layers button, which proves I have had more than 5 layers before..
I have a Samsung Galaxy S7 and it is always on the latest Android OS.
I have purchased the full version before, but it now says that I have not. I want to animate, and this is holding me back. Please help me fix this!"
Here is some more proof:
As you can see I have purchased the full version of flipaclip. It just suddenly revoked all of what I paid for. No message or anything. Please get back to me on this as soon as you can.
I have suddenly lost my premium features?
I have updated my application to it's latest version through Google play, yet when I opened the app and started a new animation I was unable to use my previously purchased premium features.
Is there any way that this bug could be fixed? I'd appreciate an answer and/or an explanation for the issue that has occurred.
Had an Android Device Recently Changed, Cannot Restore
I used to have an LG device but I recently got a new phone from the samsung line. I have the play store account I originally bought the premium features on linked up and still cannot get my purchases restored. Is it possible for those to be restored or not?
my purchases won’t restore
491303D9-5680-46A6-9CCC-A9FAAD9E173E.MP4when i click restore purchase nothing happens no “you didn’t buy it on this apple id” nothing just nothing happens i’ve been trying to get help to fix this for a month so please reply asap because this is so frustrating.
Buy Bundle with all features but i cant access in other device
HI
I use a BlueStacks to use in Windows 10 the FlipaClip app, and i buy all features their
Now i try install in my phone but i cant access the features
I instal NOX to emulate in Windows and i got the same problem
I use in both my account the account i order the features
I try to buy the feature again to test if i can do it and i got the message
Error
You already own this item
The item is - All features
But i cant use the features.....
So i dont understand whats happen
Who can help me
I got a new device I payed for premum access twice I like my account reinstated this please I also have bought an all the adieo sounds please help
I had to get a newr device I have paper the premium account and all the audio on two separate occasions I'd rather not have to pay for it again the third time you can read a state my account or tell me how to do it that be great thank you I also bought all the audio sound effects to two times already I like to have Chucky got to pay for it again I will but I'd rather not I mean I have to pay for it twice or maybe three times already with you
Premium features
Hii I recently brought your premium feature however I have not been given the features stated an would like some answers to what has happened I have restarted the app and brought another of your items stated in the premium features, still did not get them
Premium features lost after new update
After the most recent update, I was greeted with the app no longer allowing me to access any of the premium features I had bought in the bundle last year. I really don’t want to buy it AGAIN and in general, SHOULDN’T have to pay for it again when it was a one-time payment. I haven’t changed anything with my accounts (apple ID’s) or device (IPad Pro) so I’m really confused as to what happened. I am also unable to get a refund from Apple.
Premium Features won't work.
i bought the premium features on my tablet but it still will not work. I can't take off the Flipaclip watermark, I can't make more than 3 layers, the onion will not go to 1 frame after. It just makes no sense, and if it doesn't work that's a waste of money.
Got premium but no access to features
I bought premium a while back it used to work awesomely, took a long break trying to get back into animating. But I want the features back, is there something I did wrong or a way to get it back. I haven't changed devices yet I still can't access features
i use a Samsung s7 active
I bought the premium AND ITS GONE I CANT ANIMATE!!!!!
What the heck what happened IM NOT PAYING MORE MONEY FOR IT I love flipaclip but if this doesn't go back to normal I'm quiting
Can’t restore my purchases
I’m on an IPhoneXR and I bought flipaclip and payed for all the in app purchases a couple years back. I’m on the new version of flipaclip and I can’t seem to restore my old purchases? I’ve tried using the restore purchases button and logged in but it didn’t work. Any help?
Account
So I've had FlipaClip for a while and I already had an account and everything, but since I also added my YouTube account, my FlippaClip account is gone and I received the purchase yesterday too. I used here a new account too since mine disappered.Everything is now mixed up and I'm afraid of losing the purchase if I try to delete the app and download it again or log out and can no longer log in, what should I do now?
...
It doesn’t let me restore my purchases, I logged in and assumed it would already show as purchased but it didn’t so I tried restore purchases but that didn’t work either.
full version does not work
I bought it quite recently, it was easier to work with the application, but at one point the full version stopped working. Premium features have been reset. PLEASE HELP !!!
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Device: Samsung J6+
Android
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Time of purchase: February 14, 23:52
Bought two premium features but only one is working
I just bought two premium features, but only one if them is working. Even if I bought the extra layers option, every time I try to add an extra layer, the buying premium options page is showing. Is it possible to have this fixed? Or can I be reimbursed?
Loss of Premium Features
Hello. My name is boxofluff and I have encountered a bug that I think cannot be fixed unless you developers mess with the app. But I bought the $5.99 Bundle for all premium features and once I have updated the app the premium features are gone.
And there is also no Restore button on (Android) my phone. So can I not get the features back? I do not want this to be a waste of my money.
I contacted someone for the bug and they said to “Uninstall the app and check your accounts, download the app in the account you have purchased the features on And then they should be restored.” I did that exact thing and it didn’t work. Now I also have a loss of my hard worked projects. Please, fix this.
RESTORE PURCHASE BROKEN April,15 2020 ongoing
Hello, i love your app really do its the best out there but wow i really should of never downloaded it on my backup phone shesh this has been HELL.
Ive Read through your trouble shooting suggestions
None have worked. I use Only One apple ID two iphones.
Downloaded the app on my backup iphone and paid for it appstore.
Download it on my sim card phone and i can only create projects in upload 720p restrictions.
I go to Restore Purchase its broken all of it is checked and it does nothing maybe a slight highlight over the tab but no actions.
So i uninstall the apps on both phones and re install the app on my sim card phone....same problem okay
so i logout of my Apply ID on the backup iphone with premium i paid 5.99 for.
As for the sim card phone uninstalled flipaclip and reinstalled it now that only one Apple ID is logged in Sim card phone nope doesnt work.
hell i even signed in to the flipaclip so it can recognize me this is a software issue... i dont think anyone has
this resolved yet
If i download it on the backup phone it will upload in 1080 as normal it doesnt recognize the apple user like cmon.
Lets get this fixed because its only affecting people who pay for your premium thats not good.
your premium restore tab is broken.. I uninstalled this app over 15 times just to reinstall it for the same issue
dude just take my apple ID and help me. Try it yourself it wont work come with real solutions not the pre typed stuff
this is a bug so look into it. Or take my Apple ID and hook me up dude
this problem is not solved
Pinned replies
Depending on where you installed FlipaClip from:
Google Play
In-app purchases will be restored automatically after installing FlipaClip.
Please make sure to install FlipaClip using the original Google Play account that made the purchase. <<< this is very important!
Please see this article for more help.
If you purchased the old "FlipaClip - Unlocker" app, please take a look at the following link.
Amazon AppStore
Please make sure the correct account is logged in. If you still have issues please let us know.
Apple AppStore
In-app purchases must be restored. To do that tap on the "Restore Purchases" button located on the bottom in the app settings.
Please make sure to install FlipaClip using the original Apple account that made the purchase.
Also, note that Family accounts don't support in-app purchase sharing so you will need to be logged in the original purchaser account.
** Note that you cannot transfer purchases across the different app stores (Google Play, Amazon AppStore, and Apple AppStore). **
Replies 194
Bro im on your side you obviously have no other help your the only agent responding in the forum. Dude i already did everything u explained in the restore purchase message chain. UNDERSTAND the RESTORE PURCHASE TAB IS BROKEN!
Rest assured that we will be able to restore your premium features, we just need a little more information that could have caused your premium features to disappear.
Send us an email to support@visualblasters.com with those answers.
1. Have you bought it on one device and you are looking to activate premium on the second device also, correct?
2. What is the OS of your devices? Are they both iOS or Android?
Thanks,
Dusan
Can you please elaborate a bit more on your problem? You don't need to have a premium to join the contest.
You need to be logged into the FlipaClip account and to enable FlipaClip notifications in your device settings.
Please send us an email to support@visualblasers.com and our team will be able to help you.
Can you please elaborate a bit more on your problem? You don't need to have a premium to join the contest.
You need to be logged into the FlipaClip account and to enable FlipaClip notifications in your device settings.
Please send us an email to support@visualblasers.com and our team will be able to help you.
thanks i got the email ill reply to it also i ordered a Ipad for flipaclip so i may also request help with that if you all have to approve a new device
Rest assured that we will be able to restore your premium features, we just need a little more information that could have caused your premium features to disappear.
Send us an email to support@visualblasters.com with those answers.
1. Have you bought it on one device and you are looking to activate premium on the second device also, correct?
2. What is the OS of your devices? Are they both iOS or Android?
Thanks,
Dusan
1. Have you bought it on one device and you are looking to activate premium on the second device also, correct? Yes
2. What is the OS of your devices? Are they both iOS or Android?
(ios 13.3.1 iphone 6s plus ) is having the issue
the (iphone 7 ios 13) other one is fine
Appreciate the response but
Tbh I can’t see you guys fixing this because all your replies I’ve followed them and if that’s the best you have To offer me then That’s a problem take my Apple ID and fix this please
Restore purchase tab is already highlighted and doesn’t work
Clear cache all that nothing works..
signed out everything uninstalled everything
I think people just gave up on 1080 uploads and premium features its only hurting premium users this very disappointing overall the
AppStore removed restore purchases option so relying on the broken restore tab on the app is no good
Original purchaser not purchased under family account
may need to upload this question to youtube
stuck in quarantine with 720p wow
smh
This is a software issue
Please delete my rude posts
I’m good i needed use a new Apple ID anyways old one was family members
Are you on iOS or Android? Please send us an email to support@visualblasters.com and our support team will be able to help you.
Thanks!
Your payments are connected to your Google Play account and not your FlipaClip account. Make sure that you are logged into the Google Play Store app using the same account that made the purchase.
Please check this forum post that explains how to restore purchase in more details: https://bit.ly/3a4pyUL
Let me know if I can be of any further help.
Waiting on reply from support@visualblasters.com need premium restored on one of my ios devices
Can you please elaborate a bit more on your problem? You don't need to have a premium to join the contest.
You need to be logged into the FlipaClip account and to enable FlipaClip notifications in your device settings.
Please send us an email to support@visualblasers.com and our team will be able to help you.
who wants to watch a video in 720p thats what i meant about the contest i have premium i cant create high quality vids. And its been almost 2 weeks enabling flipaclip notifications isnt going to give me premium i wasnt complaining about jot joining the contest im complaining about my premium and regardless if i email or not you guys reply with a generic response and hope i stop responding
EVERYTIME YOU ADD A NEW FEATURE TO THE PREMIUM FEATURES AND IT UPDATES ALL MY FEATURES GET TAKEN AWAY!!!! I'M SICK OF IT THIS IS THE 3 TIME!