Audio package download failed error 234
I purchased an audio package but I can't download it.
I get error message: Audio package download failed error 234
Duplicates 2
Downloading audio pack failed
Cannot download Sound FX
I bought the sound pack and it don’t let me use it, I don’t understand this, I just paid 99peso+more
And I tried to click the “Cloud with Down arrow” but it doesn’t respone at anything. Please help me how to get the sound.
Pinned replies
Hello Dusan,
I rebooted my kindle a couple times but still getting the same error... :(
Is there anything else I can try and fix the issue?
bwpopsicle
Hi, our developers are now looking at this. Thank you very much for your patience and sorry for the inconvenience.
Replies 16
Hey everyone,
Please make sure to update your application to the latest versions: iOS: 2.0.4 and Android and Amazon to 2.4.7
The issue should be resolved! If anyone still this problem please contact us via email support@visualblasters.com
Regards,
Igor
Hello Dusan,
I rebooted my kindle a couple times but still getting the same error... :(
Is there anything else I can try and fix the issue?
bwpopsicle
Hi, our developers are now looking at this. Thank you very much for your patience and sorry for the inconvenience.
Hello Dusan,
I rebooted my kindle a couple times but still getting the same error... :(
Is there anything else I can try and fix the issue?
bwpopsicle
Hello,
We had some server issues recently but the issue should have been fixed now. Please restart your device and try again.
Let me know if it is working now.
Best,
Dusan
Hello Dusan,
thank you very much for your quick response!
please see the image below. This is what I get every time I tried to download the purchased sound package.
hope this helps,
best regards,
bwpopsicle
Hi bwpopsicle,
We had some server connection issues. Can you please restart your device and try again?
Best,
Dusan
Hello Dusan,
thank you very much for your quick response!
please see the image below. This is what I get every time I tried to download the purchased sound package.
hope this helps,
best regards,
bwpopsicle
Hello Dusan,
I'm not an OP but I'm getting exact same error with the same error code on my kindle.
1) FlipaClip version i have is 2.3.7
2) I'm using kindle and it's on Fire OS 6.3.1.2
3) I bought fight package
4) I have 1gb of internal storage.
hope this helps and get solved :)
regards,
bwpopsicle
Hi bwpopsicle,
Can you please attach an error message here?
Thanks,
Dusan
Hello Dusan,
I'm not an OP but I'm getting exact same error with the same error code on my kindle.
1) FlipaClip version i have is 2.3.7
2) I'm using kindle and it's on Fire OS 6.3.1.2
3) I bought fight package
4) I have 1gb of internal storage.
hope this helps and get solved :)
regards,
bwpopsicle
Hi Gelo,
I am sorry for the late reply. Do you still have this issue?
Best,
Dusan
I got tired from solving the problems, for some reason, it work s on other iPad but not on my own iPad that used for animation, I tried different account and I pay extra only for the audio but nothing. I should give up