Sorry, we are not able to process your registration error message

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  • updated
  • Not a bug

I can't make an account. This is all it says. 

Image 970

Duplicates 6
Open bug can not create an account
Why I can't make an account?

When I try to make an account, 'sorry we are not able to process your registration' pops out and I can't make an account. Why is that and how can I solve this problem?

"Sorry we're unable to process your registration"

Why does it say "Sorry we're unable to process your registration" whenever I'm trying to make a new acc :( I'm hoping to join the latest contest so I need to make an acc

No puedo crear una cuenta!! (SERVER_ERROR)

Cuando intente crear una cuenta en Flipaclip no puedo, hay tres modos y ya intente todos, con correo, com Facebook, con google y no me deja !!

1. Cuando intento con Facebook, me permite acceder con mi cuenta de Facebook y escogo ingresar, luego me sale esto:

"SERVER_ERROR: [código] 1349195 [mensaje]: El hash clave no coincide con ninguno de los hashes de clave almacenados. Ve a http://developers.facebook.com/docs/facebook-login/android para obtener más información. [ extra]:"

y más abajo me pone la opción de descartar, presionar a descartar y me envía el principio en donde tengo que elegir 3 maneras ...

2. Cuando intento registrarme con Google me pone mis cuentas y que escoges una para continuar, entonces escoges una cuenta y luego ... ¡nada pasa! Me vuelve a enviar al principio en donde tengo que elegir una de las tres maneras de crearme una cuenta :(

3. Ahora, cuando intente la manera de usar un correo electrónico, responda las preguntas de ¿cual es mi correo ?, La contraseña, en que país vivo, y todo eso de manera correcta y cuando termine el respondedor todo eso me dice esto :

"Lo siento, no podemos procesar tu registración".

Y me sale la opción de descartar y luego nuevamente me pone para elegir una de las tres maneras ....

Y sinceramente e intentado hacer todo eso una y otra vez y simplemente no acepta mi información !! Y me salgo y entro a la aplicación y sigue igual, revisado mi correo y cuando lo ingresó es correcto el correo así que no entiendo porque me pasa esto !! Y ya me estoy cansando, por favor ayúdenme yo solo quiero crearme una cuenta y premium :( se los suplico por favor ayuda

Sorry we are not able to process your registration

I've been trying for a while now to make an account on the app but it won't let me. I'll select create an account and it'll deny my registration, thinking maybe I already made an account with that email I'll try signing in with that email but it will simply say an account has not been made with it. I got screenshots for proof

Image 889

Problem with making a flipaclip account.

I have a Samsung Galaxy A20 phone, and for whatever reason, whenever I try to make a Flipaclip account from the app itself, it says "sorry we're unable to process you're registration". It does this every time I put my information in, I've tried to put in different things, and it still tells me the same thing. Is it a bug? Or should I do something else? 

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Dusan Kolic
  • Answer
  • Not a bug

In order to create an account, you must be more than 12 years old. So if you set your date of birth to be 2008 or later you will get this error message.

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Wyatt516
Quote from Dusan Kolic

On what step of the registration process are you stuck exactly?

Please try reset password option and enter your email that you tried to use for registration. Does that work?

I put in the Email address, put in the name, set the birthday, set the

location, and "Sorry, we are not able to process your registration." (if you didn't see it the first time)

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Dusan Kolic
Quote from Wyatt516

I put in the Email address, put in the name, set the birthday, set the

location, and "Sorry, we are not able to process your registration." (if you didn't see it the first time)

Is it possible that you have already registered with that email address? Please try to reset the password and let me know what happens.


Thanks!

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Wyatt516
Quote from Dusan Kolic

Is it possible that you have already registered with that email address? Please try to reset the password and let me know what happens.


Thanks!

This is my first time making an account. I will try doing a new password.

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Crybaby

I really want to try to enter the contest, but I need an account, so when I tried to make an account it just keeps saying "SORRY, WE ARE NOT ABLE TO PROCESS YOUR REGISTRATION." I would really appreciate it if you guys replied on why this keeps saying that, and what can I do to fix. (^~^)

Avatar
Dusan Kolic
  • Answer
  • Not a bug

In order to create an account, you must be more than 12 years old. So if you set your date of birth to be 2008 or later you will get this error message.

Avatar
Crybaby
Quote from Dusan Kolic

In order to create an account, you must be more than 12 years old. So if you set your date of birth to be 2008 or later you will get this error message.

I AM over twelve. (╯ರ ~ ರ)╯ But I have the conclusion of when it asks u your birthday, your supposed to put date of birth, not when's your birthday this year. I'll try that

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