I previously bought old unlocker, how to restore my purchase?

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I bought the old unlocker for the old version. Do I have to pay again for the new version if so can I get my money back?

Duplicates 15
How to get the unlocker from a different account?

so my mom bought the unlocked on her PayPal account and I needed the unlocker for my phone but it was signed on my PayPal and if it went on my mom PayPal it tells me I have to pay for it again and there's no restore purchase button for some reason.. 

How do I restore my purchase?

I bought the app a while back, deleted it and downloaded it again but my purchase is gone, what do I do? 

I had the unlocker on old phone

Is there anyway you could you possibly transfer onto my new phone?

why did my unlocker dissapear? i had it and tried merging layers and got the "purchase feature or full version"... i already paid for it pls tell me why this happend also ur app is really good other than a few minor issues like that one
Transferring unlockers from google play accounts

my idea is hooking up the unlockers from flipaclip to our google play accounts!

So we dont have to constantly pay for the unlocker when we get a new phone! Its helpful for alot of these animators and alot of us can not afford buying it over and over again!


Im a old beta tester for flipaclip and I bought the unlocker years ago yet it wont let me use the premium features. Even though I have it installed and should i mean i dont mind buying all the features again.but I shouldnt have too if I bought it before
Unlocker pop up

Hello flipaclip team! I just discovered your awesome app and i really love to use it but after the installation a constant pop up window appears saying "please make sure the unlocker is properly installed". I don't even have this unlocker something and also i can't figure it out how to find this to install it. 

Thank you in advance! 

Unlocker Not Working (Android)

Hi,

  I bought the Unlocked version of Flip-A-Clip for Android  on 08/02/15, but it no longer shows me having access.  I am logged in on the same Gmail account.  


  I have a Note 8 with Android 8.0.  Please help!

Old unlocker vs New unlocker

I have the unlocker for the old version of flipaclip. If I upgrade the app I would have all the functions still unlocked?

Bring back flipaclip unlocker

Why was the unlocker removed? Why not keep it and update it? It makes me frustrated to buy the features. Please bring back the unlocker. Using the unlocker is much easier than buying.

Restore purchase

I purchased the unlocker awhile back but I deleted the app. After the update, I got the app again, but I can't figure out how to restore my purchases from before. Help? 

Changed device/cellphone; do I need to buy the FlipaClip Unlocker again?

I changed a new cellphone, do I need to buy "FlipaClip Unlocked"again? If not,how can I transfer "Unlocker" to new cellphone?

Can't get the Unlocker again

Well on google play we dont have the unlocker and so I camt hpdate it or delete it and get it again but it has actually started saying that I need to update it to use any of the premium features    please may you re-add the unlocker to google play store

Would I be charged again for downloading the Unlocker?

I've already bought "flipaclip unlocker" last year,now I need to change a new cellphone.Please tell me how to use the unlocked that I've bought last year.Should I buy the unlocker again?

Paid for old FlipaClip now have to pay again?

I had the old flipaclip and had the full thing but now it's gone -_- can't use it and now I have pay for everything all over and it costs more?!?! I'm not going to pay like 20 bucks when I had the full thing for 5 bucks last time, I didn't even get my money back

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Jona Co-Founder & Lead Developer
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Great question! No you don't need to purchase again. You need to simply install the Unlocker again. Since the Unlocker is no longer available to the public you can find it under your downloaded apps history. Check this link for info about app history.

https://www.cnet.com/how-to/find-all-the-apps-youve-ever-downloaded-on-your-phone/

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Jona Co-Founder & Lead Developer
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Hey thanks for writing about this! On the new FlipaClip version 2 we no longer allow buying the old FlipaClip - Unlocker app. That is why you can't find it when searching for it. We have moved to using In-App purchases. However, all of you who have already purchased the FlipaClip - Unlocker and have the latest version installed we will unlock everything! So the key here is that you need to download the latest FlipaClip - Unlocker on your device. Here are the steps to do that.


Download/Update already purchased FlipaClip - Unlocker:

  1. Open Play Store.
  2. Tap the top left sandwich button and tap on My apps & games.
  3. Under the LIBRARY tab find FlipaClip - Unlocker app and install or update.
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someoneeeeeeeeeee

I have flipaclip unlocker but I'm getting a new phone and getting flipaclip on that... will i still have unlocker or do i have to pay for it all over again?

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Giorgio
Quote from someoneeeeeeeeeee

I have flipaclip unlocker but I'm getting a new phone and getting flipaclip on that... will i still have unlocker or do i have to pay for it all over again?

Hi, that's a good question. As long as you have the same OS (Android or iOS) you should have no problem restoring your purchases. 

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Ross Woodard

I would appreciate it if someone can respond and fix my premium features.  Thank you.

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Rachelle Neumayer

I don't see why this would help. Are you saying to re-download the flipaclip app again? Because the restore button won't show up in flipaclip - or at least where the button should be. Maybe this is due to me doing it on my Samsung Tab 4 (might not be 4..)? Write back when you can, thanks! Or anyone else that can and know how to help!

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Dusan Kolic
  • Answered
Quote from Rachelle Neumayer

I don't see why this would help. Are you saying to re-download the flipaclip app again? Because the restore button won't show up in flipaclip - or at least where the button should be. Maybe this is due to me doing it on my Samsung Tab 4 (might not be 4..)? Write back when you can, thanks! Or anyone else that can and know how to help!

Hi Rachelle,

You don't need to reinstall FlipaClip again, only Unlocker needs to be reinstalled. This solution is only for people who made a purchase while back on old FlipaClip when we had a FlipaClip unlocker as a separate app.

If you made a purchase on a new app version (where you don't have an Unlocker) please check this post: https://support.flipaclip.com/communities/1/topics/3279-how-to-restore-my-purchase

Let me know if this helps :)

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