Audio package download failed error 234
I purchased an audio package but I can't download it.
I get error message: Audio package download failed error 234
Duplicates 2
Downloading audio pack failed
Cannot download Sound FX
I bought the sound pack and it don’t let me use it, I don’t understand this, I just paid 99peso+more
And I tried to click the “Cloud with Down arrow” but it doesn’t respone at anything. Please help me how to get the sound.
Pinned replies
Hello Dusan,
I rebooted my kindle a couple times but still getting the same error... :(
Is there anything else I can try and fix the issue?
bwpopsicle
Hi, our developers are now looking at this. Thank you very much for your patience and sorry for the inconvenience.
Replies 16
Hello Dusan,
thank you very much for your quick response!
please see the image below. This is what I get every time I tried to download the purchased sound package.
hope this helps,
best regards,
bwpopsicle
Hello Dusan,
thank you very much for your quick response!
please see the image below. This is what I get every time I tried to download the purchased sound package.
hope this helps,
best regards,
bwpopsicle
Hi bwpopsicle,
We had some server connection issues. Can you please restart your device and try again?
Best,
Dusan
Hello,
We had some server issues recently but the issue should have been fixed now. Please restart your device and try again.
Let me know if it is working now.
Best,
Dusan
Hello Dusan,
I rebooted my kindle a couple times but still getting the same error... :(
Is there anything else I can try and fix the issue?
bwpopsicle
Hello Dusan,
I rebooted my kindle a couple times but still getting the same error... :(
Is there anything else I can try and fix the issue?
bwpopsicle
Hi, our developers are now looking at this. Thank you very much for your patience and sorry for the inconvenience.
Hey everyone,
Please make sure to update your application to the latest versions: iOS: 2.0.4 and Android and Amazon to 2.4.7
The issue should be resolved! If anyone still this problem please contact us via email support@visualblasters.com
Regards,
Igor