Project drawings getting deleted

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  • updated
  • Not a bug

i use samsung galaxy J5.my draw is getying delete all the time ! i THINK it was happening because of my low storage space. i start a normal project and start draw with one frame. when im finished to draw with frame one then i use another frame (2) to animate. i animate and animate and animate. then i go to the frames i've been draw to look and its all gone.. is there a way to stop this quickly ? i have many things to finish on flipaclip.

Duplicates 60
flipaclip deleted ALL of my projects but not my moves

I was finishing a part of a animation thing that had taken me about to week to make, I was almost finished when my phone acted up (its been doing that for a while now) I plug my phone in and go to flipaclip but instead of seeing my projects, on the screen it said "IT'S SO DESOLATE IN HERE..." it told me to tap the + below to create a project but when I tired to create a new project it didn't work, telling me "there was an error saving project changes! e-215" this has been stressing me out

Por favor aiuda vuelvo a abrir y se me borro todo mi trabajo porque?
Missing files

I have worked hard on my animations but then it randomly made my project blank and said that my project file is missing!

I really want this fixed!

Graphics disappearing

While working on a project the images just vanished.  How can I retrieve them?

Hello, All my projects are gone and I can’t do new ones.
Hello, This is Gregory. Today I got an idea of doing an animation from your airplane shirt which I have. I was Just drawing when at one point I didn’t even notice, my whole work which I’ve been working on for one hour just, disappeared. So I’m asking you,
same!! I don’t know what’s going on... I was doing…

same!! I don’t know what’s going on... I was doing an animation for a school project and all of my projects were suddenly deleted...I’m very concerned.

Automatically Deleting my drawings while working on animation

So, I was working on my animation and then all the sudden I went back to look at my frames and all the drawings on them were gone! The frames were still their but the drawings were nowhere to be found. I tried restarting the app but that didn’t work. Than, my friend had the same problem. I’m not sure what is causing this. Is this happening to anyone else???

Layers deleted
hello I would like to say that earlier I was doing an animation until later on I checked the animation most of my hardwork has been erased
My frames where deleted

I had flipaclip up and noticed some of the drawings got messed up. But soon i noticed ghat I lost some frames of work got messed up and i can't replace it and i dont have a lot of Time left to finish the map.

Image 872

It deleted my files from my projects >:(

Happens sometimes when you delete your files excluding FlipaClip It will include itself!!! Do not use if ever this happens to you! 

Drawing suddenly gets erased

Hi, I was drawing something, and suddenly, my whole drawing just disappears right in front of my eyes, and just a few scraps are left. It happened twice, and I’m getting mad. I have an IPad Air 3 with IOS version 12.3.1.

Drawing gets deleted by itself

I was just getting off to take a break on my I pad and when I had come back to my screen to finish my project it was gone! Can u possibly restore my lost picture, please?? I cried when that happened that's why I am asking: C

hello can you please fix my flipaclip it always keep deleting my frames and i dont like it so please fix it
When I try make an animation when I went back on there poof! Some of my hard work keeps on disappearing!!
I am very sad I made a animation that take me a lot of time and then I wanted to ad a video and boom all lost :(
My projects keep disappearing

I was working on a project, I published the progress so far onto YouTube so my viewers can look at it so far, and I suddenly put it down for a while, but when I went to work on it again, it's not there. My old project is now a movie and I want to edit it, BUT I CAN'T!

O flipaclip apagou minhas animações

Eu tenho um Samsung J7 prime e o flipaclip sem eu ter dado o comando simplesmente apagou minhas animações. Obs: EU EM MOMENTO ALGUM APAGUEI O APP!!!! 

My work on a layer disappeared, but it is still there.

 I was working on a frame, specifically a layer. Then all that I had done on that layer is gone. But if I erase the canvas on that layer it shows as if it is there. I can't see anything on the canvas on the layer, but if I was to use the erase tool on the canvas flipaclip would show that I had erased something, I can't see anything on it.

when I have multiple layers it deletes random frames...
I added a picture and the entire animation I was working on disappeared? Can someone tell me what happened?
Project drawing deleted

My project drawing was deleted. I have GBs of storage space. Not sure what problem is.

My work on a frame got removed

I was drawing in the second layer of one of my creations, then I went to the to the first layer to edit something. When I returned to the second layer, my work was gone, and I hit the undo button, made sure I was in the right frame, then made sure that my frame wasn’t hidden. None of that worked. It’s gone, and I spent so much time on it.

I have created 540 slides in my animation. While I was drawing more than half of the slides were deleted. Can someone please tell me how to recover them.
Why all my video are lost
Flipaclip deleted my all projects and I've been working on it for a while, pls how can I fix it?
How can i recover a proyect

I was opening the app and the proyects were removed

All my animations were deleted for no reason
Avatar Joe

I switched my tab from flipaclip to youtube, and then back and all my animations were gone.

Error e-215

iPhone 5 restarts while I am using the app. All projects are gone even the default ones that come with the app. And I cannot create new projects. I was working on the project all day. Literally. This is SHIT! 

ALL OF MY ART IS GONE

I was working on an animation, my first ever that was actually long and not a short loop. I was working on a part of the animation, and when I go to check on my progress: BOOM. ALL OF THE ART ON THE PAST FRAMES IS *GONE*. I think the problem may have started when i imported a picture, but I don’t know. The undo button didn’t work, it was grayed out and unusable. Please help me find a solution for this asap, it was a really important project and I can’t redo it all in the time I have, let alone make it look as good.

My animation just gets deleted and when I copy and paste a slide, a slide is added

I love this app very much. It is one of the best apps in animation from mobile but there is a lot and of problems nowadays. After I make animation when I reopen it more than half of it gets deleted and even in my animation when I copy and paste a slide, the slide is not pasted instead of that one slide is added. My device is Gionee P5w.

My project deleted itself

I was animating something i was very proud of (which isnt often) and i left flipaclip to clear some storage space. When i came back, it crashed, and the project was gone. Frames werent just missing, the entire project got deleted overall without me deleting it.

is there ANY way to bring it back? This really upsets me and if i cant bring it back then im not gonna continue making animations as this happens too often

I lost my animation file that took me two days!
MY PROJECTS GOT DELETED

I was working on animation for a year and a half w a few other small animators, all of the sudden, POOF !!! It’s gone with all my other projects. I AM NEVER USING THIS APP AGAIN UNTIL THEY DO SOME SHIT TO FIX THIS !!!

Project missing

I’ve been working on a project for a week now and I go into the application and it’s completely gone, it’s as if it never existed.

Omg A bug!!

When it went to a Commercial break and I went back to the work stuff ALL OF MY PROCESS WAS GONE. AM VERY sad (angry)  for this to happen to me. 😔


Glitch

There’s a glitch were

I go on a project and it deletes it

All my animations have gone

I have done loads of work on my animation but it has all suddenly gone - I had a break from it and then when back to it, did a few slides and when I tried to look at what I had done, it had all disappeared! This has been hours of work - is there any way I can get it back?


I am using an iPad 7th generation.  Please help!

Why does the app glitch and remove everything in the frame
The app glitches sometimes and kicks me out and removes everything in that frame. I was working on something huge with 22 different franchises it took me more than 3 just to finish the outlines and then today I started to coloring the thing to finish it but then the glitch happened and everything I worked on (all of my extremely hard work) was removed gone, reduced to atoms. It didn’t remove most of it it removed ALL of my hard work. I want this glitch removed if you can. I don’t want this glitch to happen again
Progress was deleted and I lost all my progress..

My animations were deleted and I lost all my progress..of three years.. there needs to be a way that things can be backed up and saved and able to edit it later please..it doesn’t feel good losing everything... FlipaClip is an amazing app but this needs to be something that needs to be worked on.. I hope sometime soon, this will be fixed.. thank you for reading my issue..


Bug

Hello! I’m here to report a bug. Every time I erase or use other tools at least two random frames gets fully erased even though I don’t want it to be erase, and when I undo it won’t bring back the previous drawing so I have to redraw the frame again! Please fix it, it’s kinda getting annoying. Thank you and have a nice day!!

project deleted when i switched layers

so I was animating on flipaclip, I was animating everything on one layer

until I needed to use another layer to draw a base for the anatomy

I drew it on the same layer as everything else was drawn on, no big deal, right?

I added another layer to trace over the base, but when I went to watch the animation since it was literally the second to last frame I needed, everything else was gone

I was kinda confused at first but then realized that everything would prolly be saved on the other layers like it originally was, right?

hecking wRONG

I went to go restore the other frames, and tHEY WERE ALL MISSING

they were all saved on layer 2 and I had to make a new layer 3

I didn't delete any layers, the opacity was all the way  up but there was nothing on any of the frames, and the undo button was gone

I don't know if this is a glitch or some stupid restriction, but either way, umm help


bug info:

- I was using an iPhone, not sure which model, it was an otterbox and I got it Christmas 2017

- not sure about iOS version either but I think its 11

- as I said, it deleted everything on all the other layers when I made a new layer

- I expected everything to still be saved on the previous layers, but nope

- to reproduce it, then you would go to layer 2 and draw something, make a new frame, make a new layer on that frame and draw something and turn the opacity on the previous layer all the way down, and poof everything before on that layer is now lost. im not sure if this will actually work for everyone since my phone is very glitchy with flipaclip and also I never update oops, but that's what I did

Lost clips

Ok, so I was doing a FlipaClip for school, and not to be cocky or anything, but it was really good and it had taken me quite a long time. I was nearly finished and I went into another app quickly and it all deleted! Even the movie of it that I had saved!? I looked it up on Ecosia and it said that the only thing would be not enough storage space, it said I needed 100mb, but I had more then enough. So I made a review on the AppStore, recently I got a response from this review, it said that I didn’t have enough storage. I HAVE ENOUGH STORAGE, IN CASE YOU DIDN’T GET THAT FROM THE REVIEW. Anyway, please help, because I don’t want it to happen again, and I don’t want to be told I don’t have enough fricken’ storage! I DO!

I think I may have accidentally gotten rid of data for the app or something because I can't access ANY of my files I worked EXTREMELY HARD ON. Help?

I can't access any of the animations because it says

Unable to load project

project file is missing

and I'm scared

My frames were deleted PLEASE HELP

(I just started using FlipaClip very recently) now I just spent a very long time working on this project for the current competition and I came to delete 3 specific frames from the frame viewer (I am sure only these three were selected) instead almost all the frames were erased !!! I was just left with 5 undeleted frames. After I had a mini heart attack at my lost work I tried leaving the project and refreshing the app but to no avail. The frames I worked on for hours with the most detail are now lost. PLEASE TELL ME THERES A WAY TO RECOVER THEM IM ON THE VERGE OF LITERAL TEARS. (This just happened now if that helps) and I’m not sure if I’ll be able to redo them all again especially since from the time I made the most detailed frames to now I got a slight injury and my arm and hand are quite shaky and “unstable” for the time being. PLEASE HELP.

Deleted drawings >:(

FlipaClip, 


   For atleast 2 TIMES now after I finish drawing something, IT DELETES MY HARD WORK! I get so mad when it happens! I even cry because I even skipped breakfast one time JUST TO DRAW IT! Today got the app again after my mental breakdown yesterday, and GEUSS WHAT? IT DELETED IT AGAIN!! I am seriously just going to use another app for animation if I can’t find out a solution to fix this! ITS SO ANNOYING! Luckily, it’s only happened with ONE FRAME drawings, like a a

Quick sketch or something. If we’re to happen with my ANIMATIONS..then, I would just just straight up Break my phone In anger. Please please PLEASE help me! I begging you!!!


Annoyed/sad Animator >:”( 

FlipaClip automatically deleting my frames

i was making the GRRRLS meme on FlipaClip, and I was so excited. It was so close to being done. I click the play button to see how it was doing, and it was really choppy. I tried again as sometimes FlipaClip is slow. I tried again and it did the same thing. I decided to look at my frames just to see FlipaClip automatically got rid of hundreds upon hundreds of them. The frames themselves were still there, but everything was erased. I worked so hard and long on this meme, and it was just destroyed, ruined, by something I didn't even do. 

Projects deleted

all projects that I previously had in my app have been collectively deleted. I am using and Iphone 5 and the 12.4.6 IOS. I was inputting an audio file that was about a minute and fourteen seconds long and the app (as well as my phone) crashed. I go to look in Flipaclip and there are no projects in the "projects" section, however all of the movies I've made are still present. It will not let me create projects and displays the message "There was an error saving project changes! e-215" when I attempt to. I've saved all of the movies onto my device and deleted the ones that were stored on flipaclip, however it still says in my phone's settings that flipaclip is taking up a lot of space with its files despite appearing to lack any files.

Progress Lost

I have an iPhone 5s, the version of the app I have is 1.3.17

So I copied and pasted a few things to later frames in my project, I exited said project to save before I tried anything, I didn’t want to the apo to crash. I went back on my project and everything was gone. I scrolled along my timeline and it was just one image on the stage, no image on the frames on the timeline. I went on the project again and it was all gone, there was nothing there other than the audio. 

Is there any way I can recover my project?? Is there any way I can stop this from happening in the future?? 

Crashing and loses all progress on a layer [IOS]

Image 489

Image 488

Image 487

Ipad used= Ipad mini 4 

Theres this problem where i crash when i use the paint brush tool alot, im usually fine with it since flipaclip seems to crash alot, but losing my 2-3 hour painting background progress is too much, i dont know how i dont know why but sometimes when i crash the progress within the layer i was working on also poofs away, leaving me with an empty layer to rework onto again, Please fix this.

I got some photos; somehow the thumbnail still had the color.

Image 486

the flipclip suddenly closes and completely erases the sheet I was on, erases all layers, now I have to redo the entire sheet and all layers. This is absurd, I paid for the premium package and yet it happens to me ?????? and now how will you help me? This

the flipclip suddenly closes and completely erases the sheet I was on, erases all layers, now I have to redo the entire sheet and all layers. This is absurd, I paid for the premium package and yet it happens to me ?????? and now how will you help me? This has happened several times!

My file is missing

Idk but on day all animations were unable to be viewed because the "file was missing". I never deleted a file, and I dont know how to get the hours and hours I spent back, if there is anything you can do to help I would love that. Thanks.

Deleted drawings on a frame or entire frames

For a little while flipaclip kept notifying me to tell me that my storage was low. I cleared it recently after the incident. 

I spent 2-3 hours on a drawing on one of my frames and when i exited and went back in it deleted the drawing.

But before when i had acessed the drawing it was fine. Every time i exited the app went back in and opened the project it would show and then load and the drawing would dissapear. When i increased the opasity of one of the layers and scrolled through the frames, when i exited and came back in it stopped showing it and continued loading like usual.

i dont know why this happened and if i can get the drawing back but could you please help?

Unable to load

Please help! I have a situation like this. My memory was full. And after cleaning, I can't open files. Written "files are missing". Were just animations that were dear to me. Please help! I drew them for three years. Help!!!!

My animation was deleted by FlipaClip while i was working on it

While i was working on my 43rd frame, the rest of my slides suddenly turned blank, my progress was gone, could u please fix this and return my animation i worked hard for that

i made a animation that took me 2 days! Today i took a 20 minute break and then i came back to my animation and it was completely gone! This is By Far The Worst thing EVER
3/14/20
saturday march 2020

I was making a animation meme , it took me 2 days to make just 30 seconds of it. i worked REALLY hard on this , but i took a 20 minute break. and it was GONE only 10 frames were visible. I checked the layers and it was GONE

i rate this app 3 out of 5 ⭐️⭐️⭐️
Saving issue

So I have a little issue with the saving. Normally it's saved as soon as one edits out but for the most part I can keep a tab open and the project will still be at the right frame where I left off.. unfortunately often it deletes my projects this way and often complains about storage. However this project that I just lost I've spent the past 5 days making nonstop and it has all been deleted, I am distraught and want to know if there is a way of getting it back ...

All my projects are gone after upgrading
while upgrading the app all my old cartoons i was working on, desappeared can you retrive them for me?

i need to retrive my old projects can you help me?

Pinned replies
Avatar
Dusan Kolic
  • Answer
  • Not a bug

We are really sorry that this has happened and we can see how that can be bad news but here are a couple of things that can cause your drawings to be deleted.

1. I did see the storage space available and you are, unfortunately, low on storage space. :(

This will cause the app to not work correctly. Essentially causing drawings to be lost. Please make sure to make some space on your device.

2. If you are on Android be very careful not to remove FlipaClip files during clean up since that will cause some or all projects to be lost. Be very careful when you use a cache/data cleaner app, it can by mistake delete some FlipaClip folders.

3. It can also be related to not enough RAM on your device. If you feel that your device is underpowered be sure to disable "Canvas Rotation" from under the FlipaClip settings, it should make FlipaClip much smoother for you. Also, be sure to exclude FlipaClip from battery optimization.


Avatar
Jona Co-Founder & Lead Developer
  • Under review

Hey, sorry to hear you lost all your projects. Let me ask you a few questions to figure out what could have been the cause.


1. What phone or tablet do you have? And what version of Android or iOS is it running on?

2. From v1 to v2 you updated?

3. Did you by any chance interrupt the upgrade progress?

4. Did the app crash when you opened it after upgrading it?


Thanks!

Avatar
Recuerdos de Ian

same happens to me :/ I don't know why also but I'm sure I have enough storage space :[

Avatar
Jona Co-Founder & Lead Developer
  • Under review

Hey thanks for writing about this. This sounds like a storage issue. We recommend you have at least 100MB of storage. If you can't figure out how much storage go to the FlipaClip settings and trigger a bug report. On the email it will send please include the link to this forum post. Thanks!

Avatar
g nikyta77

I don't know what caused all this but I am sure you can track the old project page for me .Thank you Galaxy

Avatar
Rena Animator 717

hello.

I love this app but there is one.frickin.problem. I was working on the trauma meme project, and suddenly! "Flipaclip has stopped", i got frustrated, I keep on trying to enter the trauma meme project, I enter it, this pops out: Warning! Your device is in low space.... I hit okay and it crashes and sends me to the menu. When I entered the other projects it was working as always! It's so frustrating! Please help me.

Avatar
-1
Luravuu Blackzz

;;;; trauma meme

Avatar
Jona Co-Founder & Lead Developer
Quote from Rena Animator 717

hello.

I love this app but there is one.frickin.problem. I was working on the trauma meme project, and suddenly! "Flipaclip has stopped", i got frustrated, I keep on trying to enter the trauma meme project, I enter it, this pops out: Warning! Your device is in low space.... I hit okay and it crashes and sends me to the menu. When I entered the other projects it was working as always! It's so frustrating! Please help me.

Ask the warning says, you tablet or phone is running low on space. FlipaClip needs at least 100MB to run properly. :)

Avatar
Rena Animator 717
Quote from Jona

Ask the warning says, you tablet or phone is running low on space. FlipaClip needs at least 100MB to run properly. :)

I know but when i enter another project and work on it (i made a 300 frame one) it's fine it doesn't crash or anything, it's only this project!

Avatar
Jona Co-Founder & Lead Developer
Quote from Rena Animator 717

I know but when i enter another project and work on it (i made a 300 frame one) it's fine it doesn't crash or anything, it's only this project!

Mmm, very interesting. Could you reproduce the crash and right after go to FlipaClip settings and trigger a bug report? On the email it prepares please paste the URL to this forum post so we know what is it about. :) Thanks!

Avatar
Rena Animator 717
Quote from Jona

Mmm, very interesting. Could you reproduce the crash and right after go to FlipaClip settings and trigger a bug report? On the email it prepares please paste the URL to this forum post so we know what is it about. :) Thanks!

I did

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